FAQ

  • What exactly do you do here at MyPamperedPup?

    MyPamperedPup was basically born out out a love for animals and a care and understanding for their wellbeing. We noticed that in the UK, there are basically no rules governing the types of products used for animals for skin care or grooming - you can basically bottle any old rubbish.

    We're strongly against this, and believe that animals deserve only the best. They don't get to decide for themselves so it's up to us as caring, responsible owners to make smart choices for them. Our work is to provide only the finest, natural, organic dog products and that's what we do with our natural dog products. We offer a quality range of natural dog products which are handcrafted in small batches to ensure they're perfect each and every time.

  • What's so special about your products?

    For our natural dog products, we use a unique set of ingredients to ensure the maximum benefits for your dog. We're always guided by the simple mission of improving the health and well-being of every dog using our products.

    Other than the products themselves, you know you're buying into a brand born out of a genuine care and passion for your dog's wellbeing. Many animal products are mass-produced with no care of attention put into their composition, or how they can benefit your dog long-term. Here at MyPamperedPup, our passion runs deeper than just marketing.

  • My dog's licking their paw balm, is this OK?

    Soft Paws dog paw balm is totally natural, safe and edible. We use beeswax as our base - this means all the powerful, moisturising essential oils work their way deep into the skin of the pads whilst being protected by the durable, breathable barrier beeswax base.

    So, what does that mean? Well, it means that your dog can safely lick their paws once you've applied the balm, the paw balm application won't be spoiled by the pooches licking (but we do advise that you at least try to distract your dog so the wax can have a chance to set in a bit).

  • How often should I use dog paw balm?

    If your dog has dry, cracked and damaged pads it's important to apply as much and often as possible.  We know that pups that use Soft Paws more frequently see the benefits quickly and have softer, protected paws - they're also less likely to suffer damaged pads and infections! 

    Depending on how active you and your dog are, and how cracked the pads have become, we would recommend: 

    Dry, Damaged & Cracked Paws - Apply at least 2-3 times per day (usually best after exercise or eating to avoid licks)

    Dry Paws -  Apply 1-2 times per day (morning & evening - after walks)

    'Normal' Paws - Apply 2-3 times per week to maintain soft, smooth & healthy paws

    We would also recommend that during the colder winter months you increase your paw balm usage to every day. During winter the colder temperatures take their toll so Soft Paws works as an ideal winter paw protection balm.

  • Will the paw and nose balms stain by sofa or carpet?

    Short answer "no". There's no need to worry about our balms staining your carpets, hard floors or sofa. The balms are wax, oil and butter-based so quickly sink into the paw before hardening to protect it from licks and environmental damage. That said if the balm does get on any fabrics and you need to clean simply dab with a warm, damp cloth and allow to dry.

    Remeber, they're all made of natural ingredients so are always gentle.